Kniroo Consulting

The Operational Partner
You've Been Trying to Hire

Hands-on operational excellence for high-growth startups & scale-ups with 20-200 employees. From diagnosis to infrastructure in 90 days.

Operational Excellence Through Commitment & Passion

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The Challenge

Why 90% of Founders Are Trapped in Their Own Companies

High-growth startups and scale-ups (20-200 employees) face increasing operational complexity that prevents sustainable scaling.

Internal resources are stretched thin, lacking time or expertise to optimize operations. The result? Founders work outside their zone of genius—and eventually burn out or lose their passion.

The Pain Points

1
Revenue Grows, Profits Stagnate
Lack of efficient processes and structures hinders profitability
2
Tasks Fall Through the Cracks
No clear accountability—nothing runs without founder involvement
3
Quality & Service Inconsistency
Customer satisfaction drops as delivery becomes unpredictable
4
Onboarding Costs Time & Talent
New hires take too long to ramp up—many leave within months
5
Tools Without Strategy
Expensive software investments lack the organizational glue to work
The Kniroo Solution

Not Consultants. Operational Partners.

We operate as a high-impact, hands-on extension of your leadership team. We bridge the gap between strategic vision and operational reality by diving into the engine room of your business.

Four Pillars

1:1 Hands-On Partnership
We work directly with you and your leadership team, providing expert operational guidance.
Focus on Impact
We don't just identify problems. We implement solutions that drive tangible results.
Actual Execution
We don't just give blueprints. We grab a shovel and start digging alongside you.
Long-Term Vision
We build lasting relationships, helping your company scale efficiently and sustainably.
Our 90-Day Methodology

From Diagnosis to Infrastructure in Three Phases

Month 1
Assessment
Deep Dive Analysis
  • Organizational structure & workflows
  • KPI audit & gap analysis
  • Tool consolidation opportunities
  • Cost analysis & efficiency review
  • Risk assessment & mitigation
Output: Prioritized Action Plan
Month 2
Implementation
Hands-On Execution
  • Optimized org structures
  • KPI definition & tracking setup
  • Workflow streamlining
  • Cost reduction initiatives
  • Quick wins delivery
Output: Working Systems
Month 3
Optimization
Refinement & Handoff
  • Performance evaluation
  • Solution refinement
  • Process documentation
  • Team training & knowledge transfer
  • Sustainability planning
Output: Self-Sustaining Operations
Status Quo Assessment

We Analyze the Engine Room, Not Just the Dashboard

Customer Success
Evaluate customer journey, response times, and churn triggers. Identify where human capital is wasted on repetitive tasks.
Cost Controlling
Rigorous review of tool stack, vendor contracts, and internal spend. Identify redundancies and leaner processes.
Operations
Analyze information flow, org charts, accountability loops, and management reporting effectiveness.
Gap Analysis
We identify immediate operational threats and "bottleneck" employees or processes preventing your company from scaling from 20 to 200+ employees.
Data Access
We request admin access to CRM, support tools, ERP, and analytics platforms for effective audit and implementation.
KPI Implementation

Data Is Only Valuable If It's Actionable

1
Framework Design
Move beyond vanity metrics to implement core KPIs across CS, Support, and Operations.
2
Reporting Infrastructure
Set up dashboards and reporting rhythms so every employee knows exactly what they're measured against.
3
Continuous Iteration
We don't "set and forget." Metrics adjust as your business model evolves.

Department-Specific KPIs We Implement

HR
Time to Fill • Turnover Rate • Employee Satisfaction Score
Sales
MRR Growth • Customer Acquisition Cost • Lead Conversion Rate
Customer Service
CSAT Score • First Response Time • Resolution Time
Marketing
Website Traffic • MQLs • Conversion Rate
Finance
Operating Margin • Net Profit Margin • ROE • DSO
Media Buying
ROAS • Cost per Acquisition • Click-Through Rate
How We Work With You

Real-Time Integration, Not Arms-Length Consulting

Direct Channel Access
We join your internal communication channels—Slack, Microsoft Teams, or Google Chat. Immediate feedback, quick decisions, frictionless collaboration.
Ad-Hoc Support
Need a quick second opinion on an operational hire or tool procurement? We're one message away—treating your business with the same urgency as our own.

Meeting Cadence

2h Weekly Executive Session
Review progress, unblock hurdles, align on deliverables. Consistent rhythm ensures momentum never stalls.
24/7 On-Demand Availability
Board preparation, urgent crisis, strategic decisions—we provide flexibility to join calls when you need us.
Personalized Reporting
Clear, concise reports on progress and key metrics. No fluff, no vanity dashboards—just the numbers that matter.
Your Outcomes

What Changes When Operations Run Without You

Increased Efficiency
Streamlined operations and improved productivity. Your team works smarter, not harder.
Reduced Costs
Identification and elimination of redundancies and inefficiencies. Better burn rate without sacrificing quality.
Enhanced Scalability
A solid operational foundation for sustainable growth. Systems that work at 50 employees—and at 200.
Mitigated Risks
Proactive identification and management of potential threats. No more surprises that derail your quarter.
Your Zone of Genius
Focus again on what you love and what made you successful. We handle the operational heavy lifting.
Peace of Mind
Know your operations are in the hands of experienced professionals. Finally, peaceful nights.
What We Need From You

Prerequisites for Speed and Success

1
Deep-Dive Knowledge Transfer
Access to product owners and key stakeholders for comprehensive understanding of your product's technical nuances and customer pain points.
2
System & Data Access
"Admin" or "Super-User" access to your current tech stack—CRM, Support Tools, ERP, and Analytics platforms.
3
Technical & Dev Resources
Prioritized "fast-track" for operational tickets related to system adjustments or deep integrations.
4
Decisive Feedback Loops
High-growth environments require fast decision-making. Timely feedback from leadership keeps implementation on schedule.
5
Open-Book Policy
An honest look at current contracts, payroll structures (as relevant), and overheads to effectively optimize cost controlling and operations.

Critical: Particularly during the initial 4–6 week onboarding phase, high transparency and collaboration are essential for implementation speed.

Investment

Transparent Pricing, No Surprises

Monthly Investment
€10,000 net
per month
Minimum commitment: 3 months
Auto-renews monthly unless canceled 3 weeks in advance

What's Included

  • Dedicated 2-hour weekly executive sessions
  • Direct access via Slack/Teams integration
  • On-demand availability for urgent matters
  • Comprehensive status quo assessment
  • Hands-on KPI implementation
  • Personalized progress reporting
  • Process documentation & team training
No hidden fees. No hourly billing. One predictable monthly investment.
Why Kniroo?

The Alternative to Hiring a COO or Engaging Traditional Consultants

Hire a COO
  • €150K-300K+ annual salary
  • 6-12 month hiring process
  • Equity expectations
  • Risk of wrong cultural fit
  • Fixed overhead regardless of needs
Traditional Consultants
  • €200-500/hour billing
  • Strategy decks, no execution
  • Arms-length engagement
  • Junior staff doing the work
  • Generic frameworks, not tailored
Kniroo
  • €10K/month predictable investment
  • Start immediately, results in weeks
  • Embedded partnership, not outsiders
  • Hands-on execution, not just slides
  • Flexible commitment, scale as needed

No nonsense: We don't give emotional support or thoughts. We invest ourselves, dive deep, and get into the trenches with you.

Next Steps

Your Path to Operational Freedom

1
Discovery Call
90-minute expert conversation to analyze your situation and develop first concrete recommendations. No commitment, no cost.
2
Tailored Roadmap
We create your custom 90-day action plan with clear milestones, quick wins, and measurable outcomes. You decide if we're the right fit.
3
Kickoff & Execution
We embed with your team, join your channels, and start delivering results. First improvements visible within 4 weeks.

You're One Meeting Away From Starting
Your Company's Next Chapter

Ready to get your time back? Schedule your free 90-minute discovery call. We'll analyze your operational challenges and show you exactly where the quick wins are hiding.

Book Your Discovery Call

Let's Talk

Website: kniroo.com

Email: andreas.kraus@kniroo.com

Operational Excellence Through Commitment & Passion